Shipping / Delivery
Shipping / Delivery
Shipping & Delivery Policy (Services):
1)
To ensure that your order reaches you in our standard time (6 to 12
working days) and in good condition, we will ship through standard
courier agencies like Delhivery, FedEx, Xpressbees, Gati, Dotzot, Ecom
Express and many more.
Note: If we will ship through postal service then it may take more time.
2)
If you are a new user then, our executive will contact you and confirm
your order (For perfect delivery our executive will confirm you your
exact delivery address and pin code). If your Pincode is not serviceable
or we are not able to send the material then, you have to give us
another address and pin code.
3) If you believe that the
product is not in good condition, or if the packaging is tampered with
or damaged before accepting delivery of the goods, please refuse to take
delivery of the package, click some pictures of the package and write
instruction to courier boy (The package is tampered or damaged in
courier so, I will not accept the order) and send us a mail at
advisory@fertifine.com mentioning your order reference number and
attached pictures or call our Customer Care. We shall make our best
efforts to ensure that a replacement delivery is made to you at the
earliest.
4) Delivery time mentioned on the product,
cart page or website is estimated. Actual delivery time is based on the
availability of a product, weather condition and address where the
product is to be delivered and courier company's rules.
5)
We try our best to get your product delivered, you have purchased the
product from our platform to be delivered to you, we will try our best
to deliver, our courier partner will try their best to deliver, but for
some reason, if the product may not be delivered or it is late, and due
to that if any loss occurs to you note that Fertifine is not
responsible.
Note: If your address is ODA location then, you have
to self collect the parcel from the courier office. We will provide a
courier office address and number. Also, our customer care executive
will keep in touch with you.
5) For any issues in
utilizing our services you may contact our helpdesk on +91 8700827272 or
mail us at advisory@fertifine.com
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